Privacy Policy

1. Introduction

Retinex, Inc. ("Retinex," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (retinex.ai) or use our services.

2. Information We Collect

Information You Provide. When you contact us, submit a form, or engage with our services, we may collect your name, email address, organization name, phone number, and the content of your communications.

Automatically Collected Information. When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web server logs and may include cookies or similar technologies.

Protected Health Information (PHI). To the extent that Retinex processes protected health information in connection with our healthcare software platform, such information is handled in accordance with HIPAA and applicable healthcare data protection laws. PHI handling is governed by separate Business Associate Agreements with our covered entity partners.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Operate, maintain, and improve our website and services
• Communicate with you about products, services, and company updates
• Comply with legal obligations and regulatory requirements
• Protect against fraudulent, unauthorized, or illegal activity

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers. With trusted third parties who assist us in operating our website and services, subject to confidentiality obligations.
• Legal Requirements. When required by law, regulation, legal process, or governmental request.
• Business Transfers. In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data handling procedures. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise any of these rights, please contact us at operations@retinex.ai.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: