Documentation

Complete guides and resources for the Retinex Health certified health IT platform.

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Getting Started

System requirements, first sign-in, MFA enrollment, dashboard tour.

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EHI Export

170.315(b)(10) format, data dictionary, and instructions for single-patient + bulk exports.

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Multi-Factor Auth

170.315(d)(13) implementation, enrollment, admin reset, and audit logging.

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Implementation Guides

C-CDA R2.1, FHIR R4, US Core, Argonaut EHI Export, code systems, regulations.

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Security & Compliance

HIPAA controls, encryption, RBAC, audit logging, and certifications held.

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Troubleshooting

Common issues — sign-in, MFA, exports, attachments, performance.

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Popular Articles

5-minute Quick StartCreate a patient, schedule, chart a note, and run an EHI export — end-to-end. Getting Started5 min read How to generate an EHI exportStep-by-step UI and API instructions for both single-patient and bulk exports. EHI Export5 min read Enroll a new authenticator appEnd-user MFA enrollment flow — QR code, code entry, verification. MFA3 min read Information Blocking — Retinex's stancePractices and applicable exceptions under 45 CFR Part 171. Compliance6 min read Troubleshooting — common issuesSign-in failures, lost MFA device, encrypted 7z extraction, stuck bulk jobs. Support4 min read View all articles